Privacy Policy

Effective Date: January 1, 2026

Rumidia LLC (“Rumidia,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with our AI-powered receptionist systems.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Business name

  • Appointment details

  • Billing information

Communication Data

  • SMS messages

  • Call recordings

  • Voicemail messages

  • AI receptionist interactions

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

2. How We Use Your Information

We use collected information to:

  • Provide AI receptionist services

  • Schedule and manage appointments

  • Respond to inquiries

  • Process payments

  • Improve our services

  • Send service-related notifications

  • Comply with legal obligations

3. SMS & Communication Consent

By providing your phone number and opting in, you consent to receive SMS messages related to appointments, services, and support.

  • Message frequency varies

  • Message and data rates may apply

  • You may opt out at any time by replying “STOP”

  • For assistance, reply “HELP”

We do not sell SMS consent data to third parties.

4. Call Recording

Calls placed through our AI receptionist systems may be recorded for quality assurance, training, compliance, and service improvement purposes.

5. Payments

We use secure third-party payment processors such as Stripe to process transactions. We do not store full credit card information on our servers.

6. Advertising & Tracking

We may use advertising platforms including Google Ads and Meta Ads. These platforms may use cookies or tracking technologies to measure campaign performance and improve targeting.

You may disable cookies through your browser settings.

7. Data Sharing

We may share information with:

  • Technology service providers

  • Payment processors

  • Advertising partners

  • Legal authorities when required

We do not sell personal information.

8. Data Security

We implement reasonable security measures to protect your data. However, no transmission over the internet can be guaranteed to be 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for communications

To make a request, contact us at:

info@rumidia.com

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

Rumidia LLC

Houston, Texas, United States

Email: info@rumidia.com

Website: https://rumidia.com